Customer Service Coordinator - Onsite - Full-Time - Palo Alto, California

Under the general supervision of the Regional Business Development Manager, the Customer Service Coordinator is responsible for answering and triaging all communications from the facility's transfer center and coordinating an appropriate resource to meet our customer’s needs.  This position bridges the gap between Dispatchers and the facility's Transfer Center Specialists.

In the CSC role you will be responsible for maintaining abundant coverage of necessary resources with the tools provided during training as well as supporting the transfer center with additional tasks to ensure smooth and safe transportation of all patients.  This position requires the CSC to be on site and, as the face of the company, a positive, empathetic, and professional attitude is essential.