Claims Quality Assurance

The Claims Quality Assurance serves as the technical claims expert for the Claims Operations by auditing compliance with established Cor. Vel, industry and carrier claim handling standards. The primary responsibility is evaluating claim handling quality, accuracy, and timeliness in categories including but not limited to: coverage analysis, investigation, valuation, reserving, compliance and accurate disposition of claims.

This role has the ability to interpret results and trends in order to deliver operational reporting and participate in the development and presentation of training.