Job description
Department / Division : Operations Dept / Finance & Operations Division Country / Location: Japan / Chiba Reporting to : Manager, Import Dotted Line: none None Number of reports : None / Indirect: none Job Mission: Facilitate efficient import and export operations for CHANEL products and materials by managing logistics, supporting systems, and collaborating across teams.
Key Responsibilities
Arrangement and management of import/export operations for CHANEL products, promotional items, and other special request goods Daily data entry and operations using the ERP system (Microsoft AX) Training and support for temporary staff within the team Handling troubles such as damage or mis-deliveries during international transportation Application to the Ministry of Economy, Trade and Industry for leather shoe tariff quotas and progress management of their use Coordination and collaboration with Global Logistics team (re-invoice processing, handling international transportation issues, promoting transport efficiency, reporting, and participation in various projects) Support for import/export of goods used in business department events and campaigns (including ATA Carnet operations) Coordination with freight forwarders (management of transportation services, conducting regular business reviews, management of EU-Japan EPA application) Coordination with IT department and external system integrators, involving IT projects, and system maintenance/management (including RPA) Participation in global freight forwarder bidding projects (every 5 years) Key Requirements: Academic / Professional Qualifications University graduates preferred Work Experience More than 5 years of practical experience in trade operations (including at least 2 years of leadership experience) Experience in data entry and operations using ERP systems Experience in labor management, work guidance, and training of temporary staff Native level Japanese and business level or higher English proficiency (reading, writing, conversation) Experience participating in global projects Preferred Experience Trade operation experience in luxury brands, fashion, or cosmetics industries User experience with IT systems (including requirements definition and communication with external system integrators) Experience as a team leader Required Competencies Strategic thinking and analytical skills Decision-making, negotiation, and coordination skills