Job description
Role – Service. Now Sr Developer with Service. Now AI skills Key Responsibilities Design, develop, and customize Service. Now applications using server-side and client-side scripting . Implement and maintain business rules, Script Includes, UI Policies, Client Scripts, and UI Actions . Develop automation using Flow Designer, Decision Tables, and Integration.
Hub . Build and maintain Import Sets, Transform Maps, and data normalization logic for ingesting data from multiple external sources. Implement and customize SLA definitions, Task SLAs, pause logic, and SLA-related calculations . Configure and extend Service. Now AI and automation features , including: Intelligent Document Processing (IDP) Now Assist / Now LLM (prompt configuration and orchestration) Predictive Intelligence (classification, similarity, clustering where applicable) Develop custom logic for exception handling, validation, and reconciliation .
Build reusable components and frameworks to support dynamic rule execution and data validation . Integrate Service. Now with external systems using REST APIs, MID Server, and Integration. Hub spokes . Ensure solutions meet performance, security, and scalability standards . Support unit testing, system testing, UAT, and defect resolution.
Adhere to coding standards, documentation practices, and platform governance guidelines. Collaborate closely with architects, analysts, and stakeholders to translate requirements into technical solutions.
Required Skills
& Experience Core Service. Now Development 8+ years of hands-on Service. Now development experience . Strong proficiency in JavaScript within the Service. Now platform. Extensive experience with: Business Rules Script Includes Client Scripts UI Policies and UI Actions Strong understanding of Service. Now data model and table relationships.
Experience on Service. Now AI & automation capabilities and experience on configuring and extending Service. Now AI and automation features , including: Intelligent Document Processing (IDP) Now Assist / Now LLM (prompt configuration and orchestration) Predictive Intelligence (classification, similarity, clustering where applicable)