Clinic Receptionist, Consultation Clinic-1

Understands and carries out patient care in line with Vision and Mission Statements and Objectives that suit the scope of the Outpatient Services and hospital. Understands the service organization structure. Informs Clinic Supervisor when changes occur in circumstances which affect standards of care. Receives clinic report and assignment before the change of clinic department.

Attends meetings held by the services to discuss issues and matters pertaining to the operation of the service. Daily routine: Performs regular offers on all patients in the clinic to ascertain for other additional needs, talks to patient/family members. Carbolizes workstations and equipment and tidies patient’s chairs and surrounding areas.

Maintains the cleanliness of the clinic waiting area, treatment room, wheelchair bay and reading area. Answers phone calls and relay messages. Responds to patient’s when patient asking. Fully responsible for the transaction and retrieval of case notes as requested. To ensure the charges are correct and to assist the consultant on the treatment plan for the patient.

Clear the dressing or treatment trolley each time after use. Washes instruments used and place in the appropriate place. Check patient vital signs, weight. blood pressure after registration. Chaperons Consultant in doing procedures. Escorts patients to other services. (If applicable) Responsible for helping other clinics if there are employees on vacation.

Responsible for helping other colleagues when needed. Covering night clinic when needed.