Executive Head - House Keeping (Hotel Industry)

We’re looking for an experienced and detail-oriented Executive Head Housekeeper to lead our housekeeping team. As an Executive Head Housekeeper, you will be responsible for overseeing and managing all aspects of housekeeping operations, ensuring a high standard of cleanliness and guest satisfaction. The ideal candidate should have strong leadership skills, excellent organizational abilities, and a proven track record in executive housekeeping roles.

Responsibilities

Oversee and coordinate the daily activities of the housekeeping team Develop and implement cleaning procedures and standards to maintain a pristine environment Train, motivate, and lead housekeeping staff to deliver exceptional service Conduct regular inspections of guest rooms and common areas to ensure quality standards are met Manage inventory levels of cleaning supplies and equipment, placing orders as needed Collaborate with other departments, such as maintenance and front desk, to address facility needs Handle guest complaints or concerns related to housekeeping, striving for quick and effective resolution Create and manage staff schedules to meet operational requirements Ensure compliance with health and safety standards in housekeeping operations Uphold a high standard of cleanliness and presentation throughout the property Requirements and Skills Proven experience as an Executive Housekeeper or in a similar leadership role preferabely in hospitality industry Must be proficient with English and Spanish Strong leadership and organizational abilities Excellent communication and interpersonal skills In-depth knowledge of cleaning techniques, materials, and equipment Ability to train and motivate a diverse team Good problem-solving skills and the ability to handle guest issues professionally Familiarity with housekeeping software and tools Flexibility to work weekends, holidays, and varied shifts Integrity and a customer-focused mindset Mimum High School Diploma in Hospitality, Management, or a related field is a plus