Pre-Settlement Litigation Support

The Pre-Settlement Litigation Support provides administrative, operational and client support throughout the pre-settlement phase, ensuring the claimants and legal teams have the resources and information needed for successful case management. This role is responsible for managing claimant contacts, responding to inquiries, and addressing/resolving concerns & complaints.

Serving as a liaison between claimants and attorneys, this position facilitates clear communication and maintains accurate documentation. Tasks include maintaining records, providing necessary updates and modifications, and escalating issues across multiple communication channels.