PALO IT

AI Native Product Designer

PALO IT

PALO IT MexicoFullTimePosted Mar 25, 2026
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Job description

WHO WE ARE BUILDING THE AI-FIRST FRONTIER ENTERPRISE. We are a global technology consultancy with a trademarked, AI-first approach—Gen-e2™. It redefines how enterprises build digital products and transform their organizations with AI. We do the right thing, and we do it right. We're proud to be a World Economic Forum New Champion, and a B Corp-certified company.

  • We are small enough to care locally, big enough to deliver globally (10 countries, 450+ experts from 50+ nationalities)
  • We are becoming an agentic organization, adopting the AI-native operating model we bring to our clients.
  • We are robust and resilient (100% independent, 0 debt, founded 2009)
  • We are AI-native professionals who invest in what we believe and work as a collective intelligence
  • We are positive, courageous and deliver at the leading edge.

YOUR ROLE

As a Lead Design Ops, you will define, scale, and govern the Design Operations practice across multidisciplinary teams, enabling consistency, efficiency, and high-quality design delivery in a modern AI-first environment.

  • Define and implement the Design Ops model, including governance, standards, and ownership frameworks
  • Establish and scale design systems operations across web, mobile, and desktop platforms
  • Build and maintain design tokens, component libraries, and system architecture for cross-platform consistency
  • Design and optimize end-to-end workflows, ensuring seamless collaboration between design, product, and engineering
  • Create and maintain living documentation systems to support scalability and knowledge sharing
  • Define and manage tooling architecture, integrating platforms such as Figma, Storybook, and AI-powered tools
  • Leverage AI (Figma AI, Copilot, Cursor) to automate processes and enhance design productivity
  • Implement Design CI/CD pipelines, enabling continuous integration between design and development
  • Define and track OKRs and KPIs to measure adoption, efficiency, and design quality
  • Ensure accessibility standards (WCAG) and design quality benchmarks are consistently met
  • Act as a strategic partner to Product, Engineering, and Leadership teams
  • Drive alignment and influence without direct authority across distributed teams WHO YOU ARE
  • Proven experience in Design Ops, Design Systems, or UX Operations roles
  • Strong experience building and scaling design systems and tokens across platforms
  • Hands-on experience with Figma, Storybook, and modern design tooling ecosystems
  • Understanding of design-to-code workflows and CI/CD for design systems
  • Experience integrating AI tools into design workflows (Figma AI, Copilot, Cursor)
  • Knowledge of accessibility standards (WCAG) and inclusive design practices
  • Strong understanding of cross-functional collaboration (Design, Product, Engineering) SOFT SKILLS
  • Strong system thinking and strategic mindset
  • Ability to influence without authority
  • Expertise in documentation and knowledge scaling
  • Comfortable making decisions in ambiguous environments
  • Strong communication and stakeholder management AI-NATIVE ENGINEERING (CORE EXPECTATION)
  • Use Generative AI coding tools (e.g., GitHub Copilot, Cursor) as a first-class engineering assistant for:
  • Code scaffolding and refactoring
  • Code generation and optimisation
  • Test-cases and documentation generation
  • Build applications through AI-driven development practices, including:
  • AI-assisted debugging and troubleshooting
  • Intelligent code completion and pattern recognition
  • Automated documentation generation
  • Apply prompt engineering best practices for reliable, repeatable engineering outcomes.
  • Validate GenAI output (determinism checks, guardrails, fallback logic). MORE ABOUT PALO IT OUR CLIENTS INCLUDE SOME OF THE WORLD’S MOST SUCCESSFUL COMPANIES. WE COLLABORATE WITH LEADING ENTERPRISES, NEXT-GENERATION BUSINESSES AND FRONTIER PARTNERS, SHAPING WHAT COMES NEXT, HELPING THEM SCALE AI AND SOLVE COMPLEX BUSINESS AND TECHNOLOGY CHALLENGES.

What We Offer

  • Stimulating working environments
  • Unique career path
  • International mobility
  • Internal R&D projects (including Gen-e2™)
  • Knowledge sharing
  • Personalized training via PALO IT Academy
  • Entrepreneurship & intrapreneurship For more on our team culture and benefits, check out our careers page https://www.palo-it.com/en/career.