Client Manager

Responsibilities

& Duties: Drive revenue growth through cross-selling and up-selling within assigned accounts. Build and maintain exceptional, long-term relationships with key clients. Understand client structures, needs, and pain points to align them with Modyo's solutions. Partner with Project Managers to monitor day-to-day commitments and resolve project issues.

Manage monthly service hours and secure client authorization for extra requests. Maintain disciplined documentation of all opportunities and key contacts in the CRM. Host weekly meetings to ensure service profitability and high-level alignment.

Requirements

Education

in Business, Marketing, IT, or relevant experience. 3+ years of experience in account management or B2B technology sales. Proven track record of managing key accounts and driving revenue growth. Familiarity with Agile frameworks (Scrum/Kanban) and modern sales methodologies. Excellent verbal, written, presentation, and relationship-building skills.

Strong problem-solving skills and a collaborative, team-oriented mindset. Knowledge of or willingness to learn the Modyo platform.