Job description
Senior Collection Analyst
- German Speaking Location : Budapest Contract type: fixed term contract You’ve built experience, now use it where bold ideas meet real impact. At Opella, we’re challenging how self-care works for millions of people and need leaders and experts ready to shape what’s next. As a Senior Collection Analyst
- German Speaking , you’ll bring your skill, your curiosity and your drive to make health simpler, smarter and more human.
About the job
Deliver collections management services to CHC Europe as per their respective Service Level Agreements (SLAs) Collection activities: review AR ageing reports, perform collection & dunning, escalate & follow-up actions Dispute & Claims management activities Address operational issues and follow through to resolution in an effective and timely manner Deliver operational KPIs and comply with Opella policies and guidelines Participate in continuous improvement initiatives Main responsibilities: Operation Deliver collections management services to CHC Europe for Opella entities within CHC perimeter as per their respective Service Level Agreements Collection Management services: Review AR ageing reports Perform collection & dunning Determine appropriate escalations & follow-up actions as per defined process Dispute & Claim Management – qualify and create disputes identified by Ci2C and manage dispute resolution under Ci2C responsibility Contribute to business and customer collection strategy reviews Complete all activities as per the global Core Model and operational KPIs Develop expert level knowledge of the activities in scope as well as local knowledge of entities in scope and become a super-user Continuous improvement Identify process improvement opportunities through elimination of redundant activities Participate in process automation initiatives and ensure seamless adoption and transition About you: Fluent in German and English 2-3 years experience in Collections Management Graduate degree in accounting or finance Broad understanding of Customer invoice to Cash process and activities Hands-on knowledge of collections & receivable activities Strong deductive and analytical skills Computer literate and familiar with accounting applications (knowledge of SAP will be an advantage) Knowledge of Microsoft Office Ability to interact with internal and external clients in a professional manner Team player, able to work collaboratively transversally and with Ci2C front line teams with an end-to-end mindset Good communication skills Attentive to customer needs and feedback Ability to organize, prioritize and structure the tasks for oneself Attentive to detail and works with precision This is more than the next step in your career, it’s a chance to lead change and help reinvent self-care for the world.
If you’re ready to challenge, inspire and deliver impact that matters, we’re ready for you. We are challengers. We are Opella.
About Us
Opella is the self-care challenger with the purest and third-largest portfolio in the Over The Counter (OTC) & Vitamins, Minerals & Supplements (VMS) market globally. Our mission is to bring health in people’s hands by making self-care as simple as it should be. For half a billion consumers worldwide – and counting. At the core of this mission is our 100 loved brands, our 11,000-strong global team, our 13 best-in-class manufacturing sites and 4 specialized science and innovation development centers.
Headquartered in France, Opella is the proud maker of many of the world’s most loved brands, including Allegra, Buscopan, Doliprane, Dulcolax, Enterogermina, Essentiale and Mucosolvan. As a globally certified B Corp company, we are active players in the journey towards healthier people and planet. Find out more about our mission at www.
opella.com . #LI-HYBRID