ERP & Administration Executive (Zoho One)

Role Overview We are seeking an ERP & Administration Executive (Zoho One) to own and manage the company’s administrative documentation, vendor/tenant records, and ERP workflows. The ideal candidate is administratively strong, system-oriented, and IT-savvy, with hands-on experience implementing, configuring, and maintaining workflows across the Zoho One ecosystem.

Key Responsibilities

Administration & Documentation Maintain, organize, and update all company, vendor, and tenant documentation on Zoho Work. Drive Ensure proper document version control, naming conventions, and access permissions Manage compliance documentation related to vendors, tenants, contractors, and partners Handle vendor and tenant visa documentation and application processes in coordination with PROs and government portals Maintain records related to contracts, permits, NOCs, IDs, licenses, and approvals ERP & Zoho One Management Act as the primary Zoho One administrator for operational and administrative modules Configure, maintain, and optimize Zoho applications including (but not limited to): Zoho Work.

Drive Zoho People Zoho Projects Zoho CRM Zoho Forms Zoho Desk (if applicable) Implement workflows, approvals, automations, and permissions as per company SOPs Ensure cross-app integration and data consistency within Zoho One Support onboarding of team members on Zoho systems and processes Liaise with Zoho support or implementation partners when needed SOPs & Process Improvement Translate company SOPs into structured digital workflows within Zoho One Support continuous improvement of documentation, templates, and operational processes Identify inefficiencies and propose automation or system enhancements Ensure SOP adherence across teams through system enforcement and reporting Work closely with Operations, Finance, HR, and Project teams to align documentation and workflows Requirements Required Qualifications & Skills Bachelor’s degree in Business Administration, Information Systems, IT, or related field Proven hands-on experience with Zoho One (administration, configuration, or implementation) Strong understanding of ERP workflows, documentation systems, and process automation High attention to detail with excellent organizational skills IT-oriented mindset with the ability to translate operational needs into system workflows Experience handling visa documentation and multi-vendor environments is a strong plus Ability to work independently in a fast-paced, evolving startup environment Strong communication skills in English and Arabic.

Benefits

What We Offer A key role in shaping the company’s operational backbone and digital systems Exposure to large-scale events, festivals, and multi-vendor projects Growth opportunity into Senior ERP / Operations Systems roles Collaborative, fast-growing, and entrepreneurial work environment