QA Staff

Customer Quality Responsibilities

• Receive and manage customer complaints; organize internal meetings to investigate root causes and define corrective actions.
• Prepare, collect, and submit PPAP documentation to customers.
• Manage internal and customer-related engineering/change management activities.
• Lead Customer audits for mass-production projects.
• Act as the main point of contact for customer quality-related requests and inquiries.

1. Internal Quality Responsibilities

• Manage outgoing inspection activities, including inspection standards, reports, and related documentation.
• Review and approve 4M change documentation.
• Develop plans and conduct internal audits, including product audits and annual requalification activities.
• Monitor the calibration status of measuring equipment, including both internal and external calibration.
• Develop MSA plans and conduct MSA studies.
• Control and coordinate dimensional measurement activities for connectors and molded parts.
• Collect samples and measurement/data records for annual reliability testing.

1. Job Requirements & Qualifications Good communication skills in both spoken and written English. Minimum of 1 year of experience in manufacturing and Automotive field. Proficient in Microsoft PowerPoint and Excel Minimum of a college with an Engineering background is an advantage. Working knowledge of quality tools and methodologies, such as problem-solving, 8D, internal auditing, GD&T, and MSA. Basic knowledge of IATF 16949 and VDA 6.3 process audit requirements is an advantage. Good communication skills in both spoken and written English. Minimum of 2 years of experience in manufacturing and Automotive field. Proficient in Microsoft PowerPoint and Excel Minimum of a college with an Engineering background is an advantage. Working knowledge of quality tools and methodologies, such as problem-solving, 8D, internal auditing, GD&T, and MSA. Basic knowledge of IATF 16949 and VDA 6.3 process audit requirements is an advantage