Onsite Medical Assistant- West Palm Beach, FL

At Evernorth Direct Health, we are redefining healthcare through a personalized, patient-centered approach. Our wellness centers focus on prevention, health promotion, and exceptional care experiences that improve the lives of the individuals and communities we serve. We are looking for an experienced, compassionate, and highly motivated Medical Assistant who thrives in a collaborative environment and is passionate about outstanding patient care.

This role offers the opportunity to work closely with providers, build meaningful patient relationships, and contribute to a culture focused on wellness, innovation, and service excellence. Why Join Us?

• PTO and paid holidays off
• Annual Bonus opportunities, paid CPR & CE opportunities
• Work in a collaborative, team-focused healthcare environment
• Build meaningful relationships with patients through continuity of care
• Use both clinical and administrative skills
• Participate in health promotion and wellness initiatives
• Grow through cross-training and professional development opportunities
• Be part of an organization committed to improving healthcare delivery What You'll Do As a key member of our healthcare team, you will support both front and back-office operations while helping create an exceptional patient experience. Clinical Responsibilities
• Obtain patient histories and document information accurately in the electronic health record (EHR)
• Measure and record vital signs
• Assist providers during examinations and treatments
• Performance of CLIA waived POC testing, maintain compliance standards
• Administer medications and vaccines as directed
• Perform phlebotomy and specimen collection when appropriate
• Prepare and stock examination rooms
• Clean, disinfect, and sterilize equipment according to established protocols
• Review provider instructions and educational materials with patients Patient Experience & Administrative Responsibilities
• Welcome patients and create a positive, professional first impression
• Verify eligibility, coverage, and required documentation
• Schedule appointments and coordinate patient care services
• Answer incoming calls and assist patients with questions or concerns
• Accurately relay messages and coordinate communication with providers and staff
• Timely & courteous response to Provider and patient inquiries
• Support wellness events and health promotion activities as needed Team Collaboration
• Participate actively in staff meetings and training sessions
• Assist with onboarding and mentoring new team members
• Cross-train in additional services and workflows
• Demonstrate professionalism, accountability, and a commitment to high-quality patient care What We're Looking For The ideal candidate is patient-focused, adaptable, and committed to delivering exceptional service while supporting a positive team culture. Required Qualifications
• Graduate of an accredited Medical Assistant program
• Current BLS/CPR certification
• Minimum of 2–3 years of front and back office Medical Assistant experience
• Proficiency in phlebotomy
• Experience using Electronic Health Records (EHR)
• Strong organizational and time-management skills
• Excellent communication and customer service skills
• Reliable, dependable, and team-oriented
• Ability to work scheduled clinic hours Preferred Qualifications
• Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), or equivalent certification
• Experience in primary care, occupational health, preventive medicine, or employer-sponsored health clinics
• Experience supporting wellness programs and health screenings
• Bilingual English/Spanish skills are a plus Success in This Role Looks Like
• Patients feel welcomed, supported, and cared for
• Providers can efficiently deliver high-quality care
• Clinic operations run smoothly and effectively
• Team members support one another and work collaboratively
• Every interaction reflects professionalism, compassion, and service excellence If you're looking for a role where you can make a meaningful impact, grow professionally, and be part of a team that is transforming healthcare, we'd love to hear from you. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.