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Child Welfare Assistant - Hotline

Oklahoma Human Services

Tulsa, OKFrom $30kPosted Oct 6, 2026

Job description

Child Welfare Assistant This position is located in Tulsa, Oklahoma. Annual Salary: Level I H16A - $29,600.55 + Full State Employee Benefits Level II H16B - $31,819.20 + Full State Employee Benefits Level III H16C - $34,999.65 + Full State Employee Benefits Travel is extensive. Must possess a valid driver's license and must maintain required car insurance.

Minimum Qualifications

Child Welfare Assistant I Education and Experience requirements at this level consist of six months of experience in general office clerical work, providing care for children in a licensed day care facility, sales, or public contact work Or an equivalent combination of education and experience, substituting one of the following for the required experience: (a) six months of technical or vocational training course work; or (b) the completion of 15 semester hours from a college or university.

Child Welfare Assistant II Education and Experience requirements at this level consist of one year of clerical experience in a governmental or non-profit social services provider environment; Or an equivalent combination of education and experience, substituting thirty semester hours of college for the required experience.

Child Welfare Assistant III Education and Experience requirements at this level consist of one year of clerical experience in a governmental or non-profit social services provider environment plus two additional years of clerical experience in a child welfare environment; Or an equivalent combination of education and experience, substituting thirty semester hours of college for the required experience.

Job Responsibilities

Position provides administrative and programmatic support to Child Welfare Specialists (CWS), and may perform lower level paraprofessional Child Welfare tasks. Performs administrative support tasks and other related duties to include general office duties, inputting case documentation, compiling social and economic data, scheduling and assisting in meetings with clients, parents, and other interested parties.

Assist the Child Welfare Specialists in the documentation and processing of reports received at the Hotline in the Child Abuse and Neglect Information System (KIDS) Advises callers of available child welfare services and resources; provides specific program information to clients and may refer to community resources for assistance.

_______________________ If you have questions, please contact DHS.Careers@okdhs.org OKDHS is a Fair Chance Employer. This is a position in the Oklahoma Civil Service. Announcement Number: 26-BC239 83010926/JR65935

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