Job description
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Operations and Member Support Coordinator based in Canada. This role offers the opportunity to support a growing mobility service focused on creating seamless experiences for members across British Columbia.
As part of a remote operations team, you will combine customer support, administration, and problem-solving to ensure smooth daily operations. You will act as a key point of contact for members, providing timely assistance through phone, chat, and email channels. The position requires strong organization, adaptability, and the ability to manage multiple priorities in a fast-paced environment.
You will contribute to improving operational processes while supporting a service that helps communities move more efficiently. This is an ideal opportunity for someone who enjoys collaboration, customer interaction, and continuous learning.