Job description
About Us
Runhappy is booking and operations infrastructure for experience-driven businesses. We work with family entertainment centers and other event venues to build and operate custom AI agents that run the full customer journey - capturing every inbound inquiry across web, phone, SMS, and email, booking and planning the event with the customer, coordinating with your team, and following up to keep guests coming back.
Runhappy is not software you configure, it's a fully managed service. We design the experience around our customers’ brand, their workflows, and their customers, then operate it for them. Runhapy was founded in 2022 by serial entrepreneur Mark Ghermezian, who co-founded Braze (BRZE) and served as its first CEO, pioneering a new category that led to the company's IPO in November 2021.
Based in New York, Runhappy has been recognized as one of Built In's 2026 Best Places to Work. If you’re looking for an opportunity to disrupt an industry and leave your mark, apply to join us.
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