SER Guest Rel Rep PT - 1241

Under the supervision of the Guest Relations Supervisor, perform duties in the areas of Access Club, Box Office, Usher, Coat Check, Motor Coach, Guest Relations Call Center, and Promotions. Maintain the player database, adjust premium play and points, issue food coupons and offers, resolve disputes, and provide great guest service.

Check bags and coats for guests and issue wheelchairs when requested. Greet incoming group buses and present with daily incentive package. Represent the property within all promotional events both on and off the property in a friendly and professional manner.