Job description
Trade Support Specialist Role: Trade Support Specialist Department: Operations & Middle Office Location: London, United Kingdom Overview The Trade Support Specialist will be responsible for providing support to Portfolio Managers and other internal teams, ensuring all trades are captured and affirmed in a timely manner within our books and records.
The role will have exposure to a broad range of products traded at Millennium, including interest rate derivatives, credit products, bonds, and FX instruments (both cash and derivatives). Principal Responsibilities Working with Portfolio Managers and other internal teams to automate and streamline existing processes, reduce operational risk and increase the speed and efficiency of the trade capture process.
Broader T0 tasks: Ensuring that the Middle Office provides timely, best in class service to stakeholders, supporting the business with evolving initiatives and demands. Trade Queue: Monitoring and timely clearance of trade exceptions generated by new bookings. Middle Office Inboxes: Monitoring and timely resolution of queries from Portfolio Management teams and counterparties.
Electronic Affirmation: Working with onshore/offshore teams and counterparties to match and resolve economic breaks. Non-electronic Affirmation: Ensuring that risk on trades that do not flow through an electronic platform have been appropriately addressed and mitigated. T+1 Support: Providing support to remediate issues from the previous day in a timely manner and informing impacted parties.
Escalation: Escalating process failures or potential issues to relevant stakeholders and senior management. Global Model: The MO operates a 'follow the sun' model, so clear communication and handover of tasks and responsibilities to each region is essential. Firm Support: While the primary focus is supporting Portfolio Managers during trading, there is a wider responsibility to work with all teams to ensure accurate and timely trade capture daily.
Improvements and Initiatives: Identify and document pain points and areas of process improvement. Remediate through delivery of initiatives, including stakeholder engagement, business case sign-off, project planning, delivery, and risk escalation. Control Focus: Proactively identify, assess and document risks within your area, propose control improvements and provide relevant updates to key partners on progress, through to completion.
Skills and Experience Required Minimum 5+ years of experience with traded products, with demonstrated expertise in credit, rates, bonds, and FX markets Familiarity with high-paced working environments and strong ability to prioritise multiple deliverables Strong market understanding and knowledge of industry and regulatory developments across credit, rates, bonds, and FX Ability to balance autonomous work with team collaboration while managing project deliveries alongside BAU requirements Excellent interpersonal skills—the role involves daily interaction with senior stakeholders across the firm Familiarity with industry standard systems such as Markit.
Wire, Markit Trade Manager, Bloomberg, and Murex is beneficial.
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