Dutch Customer Account Specialist - Athens

We are currently looking for Dutch-speaking professionals to join a growing international team in Greece as Customer Account Specialists. In this role, you will communicate with customers regarding account-related matters, provide support and guidance on payment arrangements, and help maintain positive customer relationships through professional and solution-oriented communication.

This is a great opportunity for candidates who enjoy customer communication, problem-solving, and working in a multicultural environment, with the flexibility of hybrid or fully remote work. If you are a strong communicator with a solution-oriented mindset and would like to join an international environment, we would love to hear from you!

Responsibilities

Communicate with Dutch-speaking customers via phone and email Handle account and payment-related inquiries in a professional manner Support customers in finding suitable payment solutions and arrangements Maintain accurate records and update customer information in the system Follow internal procedures and compliance guidelines Deliver a positive and customer-focused experience during every interaction Requirements Native or near-native level of Dutch Very good level of English (B2) Strong communication and negotiation skills Customer-oriented mindset with professional approach Previous experience in customer support, collections, finance or account management Ability to work independently and manage sensitive conversations professionally Benefits Hybrid or fully remote work option within Greece Competitive salary package Private health insurance Training and ongoing support International and multicultural work environment Career growth opportunities Stable and long-term collaboration