Patient Access Specialist II- Practice Operations- Remote Opportunity

Responds to a high volume of appointment requests, including telephone calls, emails, work queues and other electronic messages, for scheduling of appropriate medical exams, procedures, and tests with and without demographic collection and insurance registration.

EDUCATION

and/or EXPERIENCE

High school diploma or general education degree (GED) preferred Minimum 2 years of experience in customer service, patient access, healthcare administration, or related service-oriented role; experience in a healthcare setting preferred Entry level computer skills (specific programs as deemed by department) Strong customer service and phone etiquette skills Demonstrated ability to handle complex customer interactions and resolve concerns independ