Villa Front Desk Agent | Ayana Bali

We are in search of young talent with an energetic personality, yet elegant that fulfill the requirements for a Villa Front Desk Agent to work with our Rooms team at the finest 5-star luxury resort in Bali. Summary of Responsibilities: Greet guests and provide outstanding customer service Check guests in and out of the hotel Answer and direct incoming calls and assist with guest inquiries Book and modify reservations Handle cash, credit card, and other payment transactions Respond to guest needs, requests, and complaints in a timely and efficient manner Maintain accurate guest records and ensure confidential information is protected Requirements Indonesian Citizen only Minimum of 1 year experience in the same position in a large luxury resort Eloquent in English communication in both written and spoken.

Fluent in Korean, Mandarin, Japanese or other languages is an advantage Diploma in Rooms Division, Hotel Management, or other relevant fields. Bachelor's degree is desirabl