Medical Receptionist

Duties and Responsibilities

Greets patients and visitors in a prompt, courteous, and helpful manner. Checks in patients, verifies and updates necessary information in the patients EMR. Enters all of patient information into the medical billing system. Maintains appointment schedule and follows office scheduling policies. Communicates with patient and providers.

Scheduling, canceling, and rescheduling patient appointments. Reminding patients of upcoming appointments and tracking missed appointments. Answering multiple telephones and accurately documenting messages. Forwarding telephone calls appropriately and following up on return calls. Checking-in patients and properly documenting registration.

Insurance verification and verification of patient's demographics. Collecting co-pays and cash from patients, getting authorization on credit cards. Entering charges, payments, and balancing the day in the computer. Maintains work area and lobby in neat and orderly manner. Attends meetings as required. Performs related work as required.

Practice and adhere to HIPPA regulations.