Operations & Collections Specialist

The Operations & Collections Specialist provides technical, operational, and collection support for Student Financial Services. The position is responsible for system maintenance and troubleshooting, data reporting and reconciliation, electronic data exchanges with external partners, student account collections, and operational support of billing, payment, and financial aid systems.

The position serves as a technical resource for Student Financial Services staff and collaborates with campus departments to support student financial operations, regulatory compliance, and institutional objectives. This position reports to the Associate Director of Operations in SFS and works primarily at the Los Angeles location.