PrimeFlight Aviation Services

Baggage Service Office - BWI Airport

PrimeFlight Aviation Services

Baltimore, MD, USAFull timePosted Jul 30, 2026

Job description

TURNING LOST BAGS INTO FOUND SMILES - BAGGAGE SERVICE OFFICE AGENT NEEDED! 

The Baggage Service Office Agent is responsible for ensuring smooth operations of the office that handles passenger luggage issues. This role includes ensuring efficient processing of baggage claims and maintaining a high level of customer service. As the agent, you will also address customer concerns and ensure compliance with airport and airline baggage policies. Effective communication and coordination with various airport departments are key aspects of this role to ensure smooth baggage handling operations.