Job description
The Nurse Care Navigator (NCN) plays a key clinical support role within the Patient Support Program, providing direct patient education, injection training, and clinical guidance throughout the treatment journey. Reporting to the Lead Nurse Field Supervisor, the NCN manages clinical-related escalations from the Care Navigators and serves as a trusted clinical resource for patients, internal and external stakeholders.
The NCN collaborates closely with patient interacting teams, clinics and healthcare providers to ensure seamless continuity of care. This role also provides support to the Field Nurse Case Managers (FNCM) on an as-needed basis to maintain consistent service quality across all regions.