Job description
Do training (with excellent facilitation and training skills) including soft sales skills to hard skills of product knowledge of deposits, loans, investment and insurance, sales process, system usage, and timely up-dating planning program Undertake assessment of middle managers against agreed standards of competence as appropriate; Identify needs/issues and work out/ training course, deliver training/coaching to group and individual, Plan and design training and development sessions, which clearly define learning needs, and include appropriate learning methods Encourage individual learning through clear communication of learning points, the use of appropriate facilitation style and effective use of learning aids during the session.
Work with Product Management, Franchise & Distribution and Business & Support team to work out coaching and training curriculums for manager development and training delivery. Provide tailor-made training or seminars in order to assist sales growth. Being seminar speaker and host is required if it fits the sales plan.
Compliance of own self with physical and information security standards. Provide regular and timely feedback to product team on customer acceptability on new products, services and sales issues. Implement best practice across bank including products, sales process, training & systems. Support portfolio management: UT/ T&M/ Banca balance mix of CIIP revenue Ensure the sales skills of the responsible branches to attain required professional sales and service standard.
Improve turnover rate of the new staff (vintage<6 months) Education and Relevant Experience (What minimum qualification does the job require?) Bachelor or above with major in management, business or others. Qualification of CFP is preferable. At least three years and above of working experience in training and coaching.
Have good understanding of CB products and operations, best to have at least 3 years RM or Branch operations experience Functional / Technical Competencies (What competencies do the job require?) Excellent communication skills & influencing skills. Ability to guide individual towards achieving the team’s goals. Good sense & oversight on risk awareness.
Strong team player. High degree of personal accountability and reliability. Compliance and Discipline. Excellent coaching skill Proficiency in MS Office Ability to conduct presentation to an audience is a must. Location: PRC
- Beijing Job: Product Support Schedule: Regular Employee Status: Full time