Customer Service Representative

The Candidate (Customer) Care Representative is responsible for providing operational and investigative support to multiple departments to ensure a superior level of Candidate Care. This position calls for a team player who can work independently with minimal supervision. This is a semi-sedentary position, working in a fast-paced call center environment.

This is a full-time permanent role during test center opening hours. The incumbent may need to be available to support critical issues during evenings and over weekends.