Job description
Overview
As a Cashier at Michael Kors, you’ll thrive in a dynamic retail environment where every interaction matters. Serving as a brand ambassador, you’ll embody the Michael Kors vision with professionalism and enthusiasm—delivering exceptional customer experiences through effective communication, teamwork, and a proactive, energetic mindset.
Responsibilities
People Uphold brand standards for image and grooming. Model company behaviors and effectively use the behavior toolkit. Collaborate as part of a dynamic team to deliver an exceptional Michael Kors experience. Service Provide a high level of customer experience for every customer. Respond to customer questions and concerns quickly and effectively as well as ensuring customer satisfaction.
Maintain client communication as a MK Ambassador through utilizing all available clientelling Apps and tools. Proactively manage the CRM database. Sales Use product knowledge resources to become a confident selling expert.. Understand business performance and identify opportunities to drive sales Operations Operate cash registers and ensure proper functioning of all related devices.
Accurately process payments and follow company policies for returns and refunds. Support opening and closing procedures for tills in line with company guidelines.
Qualifications
Enthusiasm for working in a fast-paced retail setting. Strong interpersonal and collaborative skills. Attention to detail in maintaining a clean and organized checkout area. Comfort or willing to learn the technology instore, to support sales and customer experience. Proficiency in English and effective communication skills.
People Uphold brand standards for image and grooming. Model company behaviors and effectively use the behavior toolkit. Collaborate as part of a dynamic team to deliver an exceptional Michael Kors experience. Service Provide a high level of customer experience for every customer. Respond to customer questions and concerns quickly and effectively as well as ensuring customer satisfaction.
Maintain client communication as a MK Ambassador through utilizing all available clientelling Apps and tools. Proactively manage the CRM database. Sales Use product knowledge resources to become a confident selling expert.. Understand business performance and identify opportunities to drive sales Operations Operate cash registers and ensure proper functioning of all related devices.
Accurately process payments and follow company policies for returns and refunds. Support opening and closing procedures for tills in line with company guidelines. Enthusiasm for working in a fast-paced retail setting. Strong interpersonal and collaborative skills. Attention to detail in maintaining a clean and organized checkout area.
Comfort or willing to learn the technology instore, to support sales and customer experience. Proficiency in English and effective communication skills.