Job description
YOUR MISSION & CHALLENGE
- Support the technical sales process throughout the entire customer journey, from initial engagement to deal closure
- Prepare and deliver both standard and customized product demonstrations for customers and partners
- Conduct discovery sessions and technical needs assessments to understand customer requirements
- Partner with the Account Executive team by providing technical expertise during RFPs, evaluations, and pilot projects
- Present robotics solutions confidently and effectively throughout the pre-sales process
- Maintain and continuously improve demo environments, proof-of-concept setups, and pre-sales knowledge resources
- Serve as the primary technical point of contact during the sales cycle
- Collaborate closely with Sales, Product Management, and Engineering teams
- Support the development of customer-centric solution concepts and technical recommendations
- Play a key role in helping establish NEURA Robotics as a leading global robotics company WHAT WE'RE LOOKING FOR - 4+ years of experience in Technical Customer Success, Pre-Sales, Sales Engineering, Solutions Engineering, or a related customer-facing technical role
- Experience working with robotics, software platforms, SDKs, APIs, AI-powered products, or comparable technical environments
- Hands-on experience supporting technical pilot projects and customer integrations
- Proven ability to design and deliver compelling product, technical, and solution presentations to executive-level stakeholders
- Strong troubleshooting mindset with the ability to solve technical challenges in customer-facing environments
- Excellent organizational skills and the ability to manage multiple projects simultaneously
- Strong communication skills with the ability to explain complex technical concepts to both technical and non-technical audiences
- Collaborative mindset and experience working cross-functionally with Sales, Product, and Engineering teams