IT Manager - Telecommunications

Facility: Chase Building: 303 E Republic Rd, Springfield, Missouri, United States of America, 65807

Department: 1696 IT Technology Scheduled Weekly Hours: 40 Hours: 8-5 M-F with On Call Rotations Work Shift: Day Shift (United States of America) Cox. Health is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics.

Cox. Health has earned the following honors for workplace excellence: Named one of Modern Healthcare’s Best Places to work five times. Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group .

Acknowledged by Forbes as one of the Best Employers for New Grads. Healthcare Innovation's Top Companies to Work for in Healthcare (2025).

Benefits

Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week) For a comprehensive list of benefits, please click here: Benefits | Cox. Health Job Description: The IT Manager manages multiple IT teams and is responsible for the implementation, management, optimization, and support of applications, systems, infrastructure, and/or development responsibilities for the organization.

The IT Manager role provides oversight & guidance of team(s), assigns resources to complete projects, ensures timely resolution of escalated support requests, and responsible for the evaluation and development of staff. The position works closely with fellow IT leadership to ensure the needs of the organization are met and sets strategy alongside executive leadership on current and future initiatives.

The IT Manager collaborates with various departments to align technology strategies with business goals. The IT Manager position will represent and proxy for IT senior leadership as necessary.Education:

• Required:Bachelor’s degree in computer science, information technology, or a related field, or equivalent experience (8 years). Experience:
• Required: 2-5 years of experience in IT management and/or general supervision. Skills:
• Excellent leadership and communication skills with the ability to effectively manage and motivate a team.
• Proficiency in IT project management methodologies and tools.
• Strong problem-solving and decision-making abilities.
• In-depth understanding of IT applications, systems, infrastructure, and operations.
• Knowledge of process analysis, optimization, and documentation.
• Strong communication and collaboration skills. Licensure/Certification/Registration:
• N/A