Job description
Job Title: ROOM ATTENDANT**- INN**
Rate of Pay: $17.00hr
Shift: Variable Shifts Monday - Sunday
FTYR Benefited Positions (4-5 shifts/week)
PT Year Round or FT/PT Seasonal available
ESSENTIAL DUTIES AND RESPONSIBILITIES
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Maintaining clean, orderly, and comfortable guest accommodations both indoors and outdoors.
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Willingness to work indoors in high traffic hallways based on assigned areas.
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Check out keys, radio, and phone from Safety.
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Maintain assigned housekeeping carts with necessary supplies and ensure they are neatly organized.
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Ensure products are used to manufacturer's standard and OSHA standards.
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Alert housekeeping supervisors which room is being cleaned by using phone to update housekeeping system, Optii.
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Prepare and service guest rooms daily according to resort and brand standards.
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Change the linens on the beds, clean bathrooms, dust, vacuum, and replenish amenities
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Clean bathrooms in accordance with housekeeping procedures: showers, tubs, sinks, toilets, counters, mirrors, and floors.
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Place amenities in lodging units: soap, coffee, creamers, cocoa, teas, etc.
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Remove all trash and recycle.
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Uphold sustainability practices, including mindful water and energy use, recycling, and minimizing waste.
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Assist in cleaning and maintaining exterior areas such as cabin porches, entryways, and walkways.
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Report any broken items to supervisor.
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Inspect guest rooms for maintenance issues and promptly report any deficiencies.
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Provide personalized touches to enhance the guest experience, align with Sundance's focus on authenticity and attention to detail.
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Respond promptly and courteously to guest requests, ensuring their comfort and satisfaction.
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Alert housekeeping supervisors that RAs are leaving the room by using phone to update Optii.
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Reach "full efficiency" which is defined as maintaining an average of 80 points for four consecutive weeks.
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Demonstrates strong attention to cleanliness standards and responds positively to feedback for continuous improvement.
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Support colleagues, demonstrate teamwork, and assist with special projects or deep cleaning as assigned.
QUALIFICATIONS
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To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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Previous housekeeping experience preferred.
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Strong attention to detail and commitment to cleanliness.
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Excellent communication and guest-service skills.
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Ability to work independently and as part of a team.
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Flexible schedule, including weekends and holidays.
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Use of a 2-way radio is frequently required.
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A valid U.S. Drivers' License in good standing as determined by Sundance's Insurance Company guidelines is preferred.
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The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
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The employee must regularly lift and/or move up to 50 pounds and occasionally lift and/or move more than 100 pounds.
BENEFITS
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Benefits package that includes: subsidized medical, dental, vision, 401k & paid time off policy.
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Employee discounts on dining and resort amenities
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Season Pass
DISCLAIMER
This is a general description of this job. All employees of Sundance Mountain Resort will be required to perform any task that is asked of him/her within legal and ethical parameters and company policy
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