VIP Vibes Only - Relocate to Greece - Dutch Customer Expert for Mercedes
Job description
There are regular career moves... and then there are life-changing upgrades . Imagine shutting down your laptop for the day and walking straight to the beach instead of rushing through dark, rainy commutes. Imagine starting your mornings with a freddo espresso under the Mediterranean sun, surrounded by palm trees, crystal-clear water, and an international crew of awesome colleagues.
We are looking for enthusiastic, tech-savvy Dutch speakers to join the elite frontline customer experience team for Mercedes-Benz in sunny Greece! 🚀 What You’ll Actually Be Doing You won’t just be answering calls—you’ll be the tech-savvy hero behind one of the world's most iconic luxury automotive brands. Everyday brings a new puzzle, helping high-profile drivers stay connected, safe, and moving smoothly.
Your Daily Jam: Connected Mobility & Smart Tech (CMS): Help drivers sync their smartphones to their Mercedes-Benz, navigate the Mercedes me app, toggle digital features, set up live traffic, and unleash the full power of their car's digital ecosystem. Roadside Rescue & Lifesavers (RSA): Be the ultimate knight in shining armor!
When a driver hits a bump in the road or breaks down, you’ll step in with fast, empathetic, 24/7 support—coordinating breakdown assistance or towing to get them back on track safely. VIP Customer Service (CS): Handle premium inquiries like booking dealer appointments, answering warranty questions, assisting with workshop complaints, and making sure every customer feels like a VIP.
(Don't stress—you'll start by mastering 2 key skills during training, and we'll gradually upskill you to become a full 3-skill legend!) Requirements 🎧 Who You Are Language Powerhouse: You speak fluent Dutch (C1) —with a special shoutout if you're from the Benelux region/Brussels!—plus solid operational English (B2) .
Tech-Savvy & Mobile-Adept: You know your way around iOS and Android like the back of your hand, can effortlessly explain how to set up a mobile hotspot, and navigate basic software like a pro. Problem Solver & People Person: You’re patient, positive, and know how to de-escalate high-stress situations (like helping a stressed driver stranded on the road).
Fast Fingers: Typing speed around 25+ wpm with solid accuracy. No previous experience? No problem! Full paid, world-class training is provided to get you up to speed.
Benefits
🎁 Why You’ll Love Living & Working Here 🌴 The Ultimate Mediterranean Lifestyle: Work hard, play harder! Swap grey weather for 300+ days of Greek sunshine, stunning coastlines, vibrant nightlife, and mouthwatering food. ✈️ Smooth Relocation Package: We take the stress out of moving abroad! From flight assistance to accommodation support, we'll guide you every step of the way so you can pack your bags hassle-free.
🎉 Epic Team Vibe & Free Goodies: Look forward to frequent team activities (during and after work), a super friendly international atmosphere. 🚀 Real Career Growth: Gain hands-on experience with cutting-edge tools (including Microsoft 365 Copilot AI and advanced customer tech), boost your CV with a global top-tier brand, and unlock long-term career progression!
📍 The Details Location: Greece (Athens) Hours: 24/7 rotational roster with seasonal peak vibes Start Date: Next training cohorts starting soon! 📩 Ready to Start Your Greek Adventure? Stop scrolling and start packing! Click Apply Now to submit your CV in English, and let’s turn your daily routine into a Mediterranean adventure!
☀️🌊🏎️
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