Services Business Operations Manager

Services Business Operations Manager This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world.

Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you.

Open up opportunities with HPE. Job Description: Oversee global services operations team supporting many aspects of HPEN Services business. Develop and manage processes, customize tools for maximum efficiency and support integration efforts with a focus on systems, tools and processes. How you will make your mark: Standardize operating processes, policies, tool across global service sales teams Solicit input to identify needs to service sales teams and manage those needs across teams as needed to implement business practices and automation Interface with various internal IT teams to deliver needs of business while ensuring scalability and global consistency Improve operational efficiency with a focus on reducing manual work, increasing automation and adoption of tools, minimizing costs while maximizing output Manage team of business operations analysts who support global service business in areas such as policies, process, systems, tools, training.

Understand and coordinate operational activities across several service business functions including; new and support renewal quoting, order processing, support agreement management, sales opportunity management service delivery Act as SME on specific business areas and the tools that support this area of service sales and delivery business.

Tools include SAP, SFDC, Oracle CPQ, internal and external self-serve tools Define processes to support changing business needs and deliver training to global service sales and operations team About You: Bachelor's degree in computer science, Engineering, Business or related field or equivalent work experience. 8+ years of relevant experience.

Ability to speak and write in English Accessibility HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here .

Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability. What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are.

We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here.

We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Let's Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #mexico #operations Job: Services Job Level: Manager_1 HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer.

We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.

Please click here: Equal Employment Opportunity . In accordance with applicable Mexican laws and our commitment to non-discrimination, HPE strictly prohibits requiring medical certificates related to pregnancy status or HIV as conditions for employment, continued service, or promotion. Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

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