IT Technician (Level 1 Help Desk)

About the Role

We are looking for an IT Technician to support technical operations at our Hammond location. This role blends warehouse responsibilities with Level 1 help desk support, onsite technical work, and basic cabling.

Key Responsibilities

• Handle shipping/receiving and assist with inventory management
• Provide Level 1 help desk support, including basic troubleshooting of hardware, software, and network issues
• Perform onsite installs, troubleshooting, and general technical support
• Run and terminate network cabling (e.g., CAT6)
• Assist with various operational and technical tasks as assigned
• Travel occasionally for onsite work at other locations Requirements Qualifications ​
• Experience or familiarity with Level 1 help desk support
• Basic understanding of IT systems, hardware, and troubleshooting
• Experience with cabling or willingness to learn
• Strong problem-solving skills and attention to detail
• Ability to lift and move equipment as needed
• Valid driver’s license and ability to travel when required If you think you are the best fit, feel free to contact us and send your CV to: lgabiana@zellatech.com and please CC: asabdao@zellatech.com