L1 Network Infrastructure & IT Support Executive Urgently Required at Ramnagar Uttarakhand - ( Job ID - 23768)

Job Description: L1 Network Infrastructure & IT Support Executive Location: Mohaan, Uttarakhand Salary: ₹25,000 – ₹30,000 per month (Depending on Experience & Skills) Employment Type: Full-Time Work Environment: Rotational 12-hour shifts with 24/7 operational coverage Accommodation: In-house accommodation provided Role Summary A premium luxury hospitality property at Mohaan, Uttarakhand is looking for a technically skilled and disciplined L1 Network Infrastructure & IT Support Executive to serve as the first point of contact for day-to-day IT operations.

The role involves hands-on support for network connectivity, guest Wi-Fi, computers, printers, IP cameras, IP telephony, and other IT infrastructure. The ideal candidate should be comfortable working in a hospitality environment, possess strong practical networking skills, and be able to troubleshoot technical issues calmly and efficiently.

Key Responsibilities

Provide first-level IT support for guest Wi-Fi, connectivity, captive portal, telephone, and other technology-related issues. Attend to guest and internal user complaints promptly and professionally. Conduct routine physical checks of network racks, switches, UPS systems, access points, and other IT infrastructure. Perform hands-on network tasks such as RJ45 crimping, Cat6 cable termination, I/O port punching, and LAN cable testing.

Trace and troubleshoot physical network faults and connectivity issues. Replace faulty network switches, Wi-Fi access points, telephones, and other hardware when required. Conduct regular health checks of IP CCTV cameras and troubleshoot offline cameras. Assist with IP telephony and RJ11/RJ45 line connectivity. Maintain daily digital records of IT complaints, troubleshooting activities, and hardware replacements.

Follow established IT SOPs and escalate critical network outages promptly to the technical support team. Maintain strict confidentiality and follow all data security and CCTV access protocols.

Qualifications

& Experience B.Sc. in IT/Computer Science, BCA, B.Tech. in ECE/CSE, or 3-Year Polytechnic Diploma in Electronics & Communication. 0–2 years of experience in Desktop Support, Field Network Engineering, IT Helpdesk, or Hotel IT Support. Freshers with strong practical hands-on networking skills may also apply. CCNA, CompTIA Network+, or equivalent Hardware & Networking certification will be an added advantage.

Required Technical Skills Strong practical knowledge of RJ45 crimping and physical network troubleshooting. Basic understanding of IPv4, Static IP, DHCP, Subnetting, and Default Gateways. Familiarity with basic CLI diagnostic commands such as ping, ipconfig, tracert, and arp. Basic knowledge of PoE and network switches.

Understanding of IP-based CCTV systems and Wi-Fi networks. Basic knowledge of IP telephony and hardware troubleshooting. Good computer hardware and desktop support skills. Desired Candidate Profile Excellent troubleshooting and problem-solving abilities. Calm and composed while handling multiple technical issues. Good spoken Hindi and basic functional English communication skills.

Polite and professional approach while interacting with guests and colleagues. Willingness to work in rotational shifts and a 24/7 operational environment. Good grooming, hygiene, and professional presentation. High integrity and respect for guest privacy and data security. Why Join Us? Attractive salary package of ₹25,000–₹30,000 per month.

In-house accommodation provided. Opportunity to work in a premium luxury hospitality environment. Exposure to large-scale network, surveillance, telephony, and IT infrastructure. Excellent learning and professional growth opportunities. To Apply Interested candidates may send their updated CV to sudhir@educohire.com with the subject line: “Application for L1 Network Infrastructure & IT Support Executive – Mohaan, Uttarakhand” For queries, contact: 9205582778.