Client Experience & Treatment Executive - UAE National

Who are we? A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself.

At Van Cleef & Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. Are you a good match? You are passionate about client experience and luxury service excellence.

You are detail-oriented, creative, and able to elevate client journeys. You are collaborative, organized, and comfortable working in a multicultural environment. What are we expecting from you?

• Act as the UAE liaison for Client Experience & Treatment, ensuring consistent deployment of regional strategies and Maison standards.
• Coordinate and execute client experience and omnichannel initiatives in collaboration with cross-functional teams.
• Drive client engagement through tailored treatment actions, VIP experiences, and local partnerships.
• Oversee gifting programs and client tools, ensuring effective targeting, distribution, and tracking.
• Monitor budgets and operations, including expense tracking, purchase orders, and process coordination. More than a role… We recruit for a career! By joining Van Cleef & Arpels, you will be part of a Maison that values people, creativity, and excellence. You will have the opportunity to grow in a stimulating and collaborative environment, where learning and development are at the heart of our philosophy. The Recruitment Process You will be contacted by our Talent Acquisition team, the Senior Client Manager and the HR Manager.