Quality Carriers

Transportation Customer Service Representative

Quality Carriers

GARY, IN, USAFull timePosted Jul 31, 2026

Job description

The Transportation Customer Service Representative will be responsible for managing the relationship with an assigned group of customers. The Transportation Customer Service Representative is required to make decisions specific to the acceptance of freight and when capacity is limited which freight should and should not be accepted from customers.

This decision should be driven by consignee locations (to ensure drivers needs are met) and rate concerns, always working to generate maximum revenues.