Operations Accountant

We are looking for an Operations Accountant to take full ownership of customer contract reconciliation and revenue recognition. This is a role for someone who enjoys getting the detail right, who can hold a complex recurring revenue base together across multiple systems, and who wants their work to be visibly relied on every month end.

Location: Cape Town Office (Hybrid) About the role As Operations Accountant you will be solely responsible for reconciling our customer contracts and preparing the monthly revenue recognition journals. You will make sure every contract we hold is accurately reflected in the accounting records, that revenue lands in the right period and in line with the applicable accounting standards, and that the contract, billing and revenue ledgers reconcile in full each month.

Our contract base sits across Salesforce, Sage Intacct, our contract register and the renewal spreadsheet, so a large part of the role is bringing those sources together, explaining the differences and resolving them. You will also support the Finance & Operations Coordinator function, assisting with invoicing, accounts payable, supplier orders and Salesforce opportunity management, and providing cover at peak periods and during absence.

What you will be doing

• Contract reconciliation. Reconciling all customer contracts across the contract register, Salesforce, Sage Intacct and the renewal spreadsheet each month, and verifying contract terms, values, dates, billing frequency and pro-rata treatment against source documentation.
• Resolving differences. Investigating and clearing variances between contracted, billed and recognised amounts, and maintaining a clean audit trail of every reconciliation.
• Revenue recognition journals. Preparing and posting the monthly revenue recognition journals in line with the applicable accounting standards and our revenue recognition policy.
• Deferred and accrued revenue. Owning the deferred and accrued revenue schedules and reconciling them to the general ledger each month.
• Contract changes. Assessing the revenue impact of modifications, upgrades, downgrades and cancellations, and reflecting them correctly.
• Reporting and analysis. Delivering monthly revenue and contract reconciliation reporting to the Head of Finance, and explaining movements in recurring revenue across new business, renewals, upgrades and churn.
• Audit and compliance. Preparing audit schedules and responding to internal and external audit queries on revenue and contracts.
• Supporting the wider finance operation. Assisting with invoicing, AP processing, supplier statement reconciliation, supplier orders and Salesforce hard close, and cross-training to keep the function running when cover is needed. What we are looking for/Qualifications Essential:
• A completed finance or accounting qualification, or part-qualification with a recognised professional body (SAICA, SAIPA, CIMA or ACCA), or an equivalent degree with relevant experience.
• Solid experience in a reconciliation-heavy finance role, ideally including revenue, contract or billing reconciliation.
• A working understanding of revenue recognition principles and their application to subscription or recurring revenue contracts.
• Strong Excel skills, including confident use of lookups, pivot tables and large data sets.
• Exceptional attention to detail, and the discipline to work to a fixed month end timetable.
• The ability to work independently and take genuine ownership of an area, while knowing when to escalate.
• Clear written and verbal communication, with the confidence to explain numbers to non-finance colleagues. Advantageous:
• Experience with Sage Intacct, Salesforce, or comparable ERP and CRM systems.
• Exposure to a software, technology or subscription-based business.
• Experience of multi-entity or multi-currency reporting.
• Experience supporting external audit on revenue. Why join us
• A role with real ownership from day one, reporting directly to the Head of Finance.
• Hybrid working, with the flexibility to balance office collaboration and focused time at home.
• Genuine investment in development, including courses, workshops, webinars and Sage University.
• A values-led business that takes sustainability, equity and its B Corp commitments seriously, with time set aside each quarter for community and environmental initiatives.
• A collaborative finance team that works closely with Sales, Customer Success and Operations rather than in isolation.