Golf Shop Assistant Manager

Overview:

The Golf Shop Assistant Manager position is responsible for assisting the professional staff with daily transactions, customer service and supervisory duties.

Essential Duties & Responsibilities:

• Establish, support and maintain collaborative efforts with internal and external customers and organizations.

• Maintain proper phone protocol.

• Collect appropriate fees.

• Reserve tee times.

• Verify Naperville Park District residency.

• Assist in general maintenance and cleanliness of clubhouse.

• Assist in presentation and sale of merchandise.

• Inform customers about daily information.

• Prepare daily closing paperwork.

• Open and close facilities.

• Assist other staff with special duties assigned by professional staff.

• Demonstrate and support park district customer service standards.

• Follow district and departmental safety, personnel, and administrative policies, procedures and ordinances.

Other Duties and Responsibilities:

• Perform job responsibilities of the player assistant/monitor pace of play.

• Perform job responsibilities of the cart/range attendant.

• Perform job responsibilities of the food service cashier.

Knowledge, Skills, and Abilities:

• Demonstrate excellent communication skills (i.e., professional ability to attend to customer needs).

• Ability to address complaints and resolve concerns as needed.

• Good computer skills in common software programs.

• Knowledge of the operations of golf course and facilities.

• Excellent cash handling skills.

Education and Experience:

• High school diploma or equivalent.

• CPR and AED certification required.

• Possession of, or ability to obtain, BASSETT certification within three (3) months of date of hire.

Special Considerations:

• Subject to modified/flexible work schedule during high volume work periods.

• Subject to both inside and outside environmental conditions.

• Occasional exposure to pesticides and exhaust fumes.

• Ability to lift light to medium weight (20-50 lbs.) objects.

Benefits

• https://npd.sharefile.com/public/share/web-s751fcade1b1746168ccfaafaf8bf98bd *

Hiring Rate: $17.00/hr

To be considered for this position, interested individuals must complete the online application accessible at www.napervilleparks.org/employment. Materials submitted through mail, email, or fax will not be considered.