Job description
🚀 Join A&C Plastics, a leader in the plastics industry for over 50 years! We’re Hiring a bilingual (English/Spanish) Front-Office Receptionist /Customer Service Associate!
Are you the kind of person who makes everyone feel welcome the second they walk in or call? Do you thrive in a fast-paced environment, stay organized under pressure, and enjoy juggling a variety of tasks? If you’ve got a polished presence and a heart for service, we want you on our team!
Position Details: 📍 Location: Houston, TX (100% onsite; no remote work) ⏰ Hours: Monday – Friday, 7:30 AM – 5:15 PM
**What You’ll Do: **✔ Greet visitors, customers, and vendors with a warm and professional attitude ✔ Answer multiple phone lines and direct calls quickly and cheerfully ✔ Keep the lobby, showroom, and sample areas clean and organized ✔ Confirm customer orders and send out order confirmations ✔ Notify customers when their orders are ready for pickup ✔ Process payments (credit card, check, and cash) ✔ Provide order status updates and work closely with the warehouse team ✔ Distribute mail, ship samples, and mail out giveaways ✔ Help with monthly thank-you cards and goodie bags ✔ Support the sales team, customer service manager, and company president ✔ Jump in wherever needed – we’re all hands on deck around here!
**What You Bring: ✅ ** Fluent in English & Spanish – this is a MUST!
✅ At least 2+ years of Customer Service or Receptionist experience (or equivalent) ✅ Polished, professional, and personable ✅ Detail-obsessed and super organized ✅ Confident using Microsoft Outlook, Word, Excel & PowerPoint ✅ Excellent verbal and written communication ✅ Able to multi-task like a pro and stay calm under pressure ✅ A team player with a "no task is too small" mindset ✅ Comfortable working on a PC ✅ Non-smoker 💪 Willing to lift boxes, sweep the floor, or run a last-minute errand if that’s what the day needs
Perks & Benefits:
🎉 Paid Time Off & Holiday Pay: After 90-day probationary period 🤒 Paid Sick Days: 5 days per year 💪 Company Gym Access: M-F, 4:30 AM - 8 PM 💰 **401K Plan: **With up to 4% Employer Match 💸 **Profit-Sharing Program: **Get rewarded for the team's success 🏥 **Health, Dental, & Vision Insurance: **Stay healthy, stay happy
🐾 Pet Insurance – Optional coverage available to help care for your furry family members 🛡️ **Long-Term Disability & Company-Paid Life Insurance: Offered for peace of mind **📦 **Employee Purchase Discounts: **On the products you help make awesome 🚀 **Career Growth – **We Love to Promote from Within! ❤️ 5 Paid Days for Volunteering – After one year of service, get paid 5 days each year to give back to your favorite charity or non-profit 🍽️ Fun & Friendly Culture – When we crush our goals, we celebrate together with monthly catered lunches and plenty of recognition!
🧠 Employee Assistance Program – Access counseling, legal ad vice, and more through our free Employee Assistance Program (EAP)
🤝 Work Buddy Program – Paired with a veteran teammate for support, lunch check-ins, and a happy hour in your first 90 days 📈 Leadership Mentorship – New managers are matched with veteran leaders for a full year of coaching and support
🚨 Please Note: A background check and drug screening are required for all new hires.