Sales Support Officer

JOB RESPONSIBLITY Handling all administrative duties for the sales team Provides necessary data or reports to the sales team Responds to enquires, complaints and resolve issues via phone calls and WhatsApp Receive inbound calls. Keeping track of sales targets. Provides sales data and reports to other departments Compilation, comparation and computation of weekly and monthly sales reports.

Provide all necessary sales data to management upon request. Comparison of competitors price in preparation of the prevailing SKUs Price list. Comparison of monthly Sales target vs achievement of RSM, Supervisors and IMOs. Preparation of Monthly sales review year till date vs Target on all SKUs Volume and Value wise. Prepares, dispatch and ensures that the Key distributorships agreement between organization and Key distributor is up to date and properly signed.

Prepares, documents and dispatch KD self-collection agreement. Prepares and dispatches and documents quarterly Key distributors VIP Scheme loyalty Letter Prepares, dispatch and document Key distributors extra bonus letter Prepares and monitors monthly KD Sales Performance. Preparation and checking of HOS float. Monthly preparation and upload of Sales data (KD, IMO and Van sellout) on Orion Prepares and documents new price list.

Preparation and documentation sales team incentive scheme. Preparation and checking of HOS float. Monthly preparation and upload of Sales data (KD, IMO and Van sellout) on Orion Prepares and documents new price list.

REQUIREMENTS

Bachelor’s degree in related field Data Entry Skills excellent customer service knowledge and practices Analytical and multitasking skills Teamwork and motivational skills Soft Skills