Contact Center Consultant I

Would you enjoy delivering first call resolution and excellent member service in a fast-paced, high-volume call center environment? Are you skilled in navigating multiple systems with accuracy and attention to detail? Members First Credit Union is seeking a Contact Center Consultant to assist our members on their financial journey.

This role has hybrid potential, must be available to work 8am – 6pm Monday – Friday, and a rotating Saturday shift. We strive to create an atmosphere of belonging with no judgment, just opportunity. We are interconnected to each other, and when we embrace our true authentic selves, we are stronger. We will empower you to be the best version of yourself while helping you to flourish in work and life. Come join us to help create thriving communities!