Filing Clerk

Position Summary

Dhaka Technologies Limited Company (DTLC) is hiring Filing Clerks on behalf of our client, a public housing agency serving the Roanoke, Virginia area. This position applies basic administrative and office management practices and procedures to organize, maintain, and retrieve agency records, with a strong emphasis on accuracy and attention to detail in filing, plus general office duties and customer service.

You will be employed and paid by DTLC and assigned on-site with our client.

Essential Duties and Responsibilities

• Apply knowledge of basic administrative and office management practices and procedures.
• Sort, classify, index, and file documents and records accurately in alphabetical, numerical, and chronological systems.
• Retrieve records and files on request; track file movement and ensure records are returned and re-filed correctly.
• Create, label, and maintain new file folders; purge, archive, and prepare records for storage or destruction in accordance with agency retention procedures.
• Review documents for completeness and accuracy prior to filing; identify and correct misfiled items.
• Scan, photocopy, and prepare documents for electronic recordkeeping.
• Perform data entry and general office duties as assigned.
• Provide customer service to internal staff and, as needed, to residents and visitors.
• Handle confidential resident and agency information appropriately; do not disseminate or disclose information to the general public, news media, or any person or organization without prior express written approval.
• Comply with all applicable client policies and procedures, including reading and acknowledging policies provided by the assigned department.
• Submit a completed time card at the end of each work week documenting days and hours worked.
• Remain available for the entire length of the assignment.

Requirements

Required Qualifications (Minimum)

• High School Diploma or General Educational Development (GED) certificate.
• Knowledge of basic administrative and office management practices and procedures.
• Demonstrated customer service skills.
• Strong attention to detail in filing and records handling.
• Ability to perform general office duties.
• Minimum 18 years of age.
• Available to work 8:30 a.m. to 5:00 p.m., five (5) days per week.
• Ability to perform the essential functions of the job with or without reasonable accommodation.
• Legally authorized to work in the United States; employment eligibility verified through E-Verify.

Preferred Qualifications

• Prior clerical, filing, or records management experience in a government, public housing authority, nonprofit, medical, or legal office setting.
• Experience with document scanning and electronic document management systems.
• Working knowledge of Microsoft Word, Microsoft Excel, and Microsoft Outlook.
• Valid Virginia Motor Vehicle Operator's license or valid state-issued identification. Driving Requirements A valid Virginia driver's license is not a minimum requirement for this position. The client reserves the right to waive driving requirements for temporary placements who will not be considered for regular employment; if waived, the placement will not be permitted to drive any client-owned vehicle. Candidates who may be considered for regular employment with the client are subject to the DMV record standards applied to driving positions. Pre-Assignment Screening Requirements All candidates must successfully complete the following before the assignment begins. DTLC arranges and administers this screening at no cost to the candidate.
• 5-Panel Drug Screening. Candidates who refuse to submit to drug screening, or who fail a drug screen (excluding certified medical situations), cannot be referred for assignment.
• DMV report review.
• National Sex Offender Registry check. Individuals registered as sex offenders cannot be referred for assignment.
• Criminal background check, including a Commonwealth of Virginia Court Online Case Information System county background check and a national background check, covering felony and misdemeanor convictions, guilty pleas, and no-contest pleas. A criminal record does not automatically disqualify a candidate; each record is reviewed on a case-by-case basis to determine whether the criminal activity is substantially related to the functions of the assignment.
• Written verification that all pre-assignment requirements have been met is submitted to the client's hiring agent prior to assignment. Physical Requirements and Work Environment Standard essential-function language — validate against your own job analysis before posting.
• Frequent standing, walking, bending, stooping, reaching overhead, and repetitive hand motion associated with filing.
• Ability to lift and carry file boxes and records, typically up to 25 pounds.
• Ability to work at file cabinets, shelving, and storage areas.
• Work performed in a professional office and records storage environment. How to Apply Send your resume to talent@dhakatech.us. Please include the position title in your subject line.