Job description
The newly formed Transfer Agent department acts as the main point of contact between investors and the fund as well as managing relationships with local and foreign Transfer Agents. The department is responsible for overseeing, monitoring and controlling the register of shareholders or unitholders, dealing activity (subscriptions, redemptions, etc.), and transfers, and ensuring investor servicing is compliant with regulatory standards in addition to KYC activities and first controls. Oversight and coordination of TA and KYC activity is centralized into this department.
Main Tasks :
- Monitoring of daily operations of the Transfer Agency (subscriptions, redemptions, transfers), capital calls, distributions, payments, and investor inquiries
- Act as a point of contact for investor queries and support the Head of TA & KYC in client meetings and regulatory discussions
- Orders Coordination and Controls/Waivers in coordination with Sales request
- Assist in the management and execution of KYC and onboarding processes for investors
- Transactions Monitoring activity
- Monitoring of Large redemptions and reporting to Governing Bodies
- Coordination of Dividend Distribution activities
- Market timing control
- Ensure accurate maintenance of the shareholder/unitholder register
- Contribute to the monitoring and control of delegated Transfer Agencies
- Participate in the review and update of operational procedures
- Contribute to process optimization, automation, and digitalization initiatives within the TA & KYC department
- Participate in training and development activities to enhance service delivery and compliance standards
- FATCA/CRS Investor and Reporting Oversight
- Fund Merger/Liquidation/Corporate Action Oversight
- Managing the day-to-day operational aspects of the activities