Logistics Coordinator — Import / Export & Duty Drawback

About the Role

We are seeking a detail-oriented and driven Logistics Coordinator to join our team at our Burlington, Ontario warehouse. This is a hands-on, on-site role at the heart of our cross-border supply chain. You will manage the full lifecycle of goods flowing from our manufacturing partners in Asia into Canada, and onward to customers in the United States — ensuring full regulatory compliance, maximizing duty recovery, maintaining accurate inventory records, and producing invoices using Inflow Inventory software.

Key Responsibilities

International Import & Export Operations Coordinate importation of goods from Asia to Canada, working with customs brokers and carriers to ensure timely, compliant clearance and delivery Prepare and review import documentation including commercial invoices, packing lists, bills of lading, certificates of origin, and CFIA permits where applicable Manage export of goods from Canada to the United States in accordance with CBSA export reporting requirements and U.

S. CBP entry requirements (including HTS classification and ISF filings) Ensure compliance with CBSA, U.S. CBP, CUSMA/USMCA trade agreement provisions, and applicable trade sanctions or restrictions Monitor tariff classifications (HS codes) and ensure accurate duty and tax assessments on all cross-border shipments Liaise with customs brokers to resolve holds, discrepancies, or examinations Track all inbound and outbound shipments and proactively communicate status updates Duty Drawback Claims Identify eligible shipments for duty drawback under the Canadian Customs Act and CBSA’s Duty Drawback Program Prepare and submit duty drawback claims to CBSA with accurate, complete supporting documentation within legislated timeframes Maintain meticulous records of imported goods, re-exported goods, and associated duties paid to support claims and audits Reconcile drawback refunds received against submitted claims and report discrepancies Stay current on changes to CBSA drawback regulations and procedures Inventory Management Conduct regular physical inventory counts at the Burlington warehouse and reconcile against system records Maintain accurate stock levels in Inflow Inventory: receiving shipments, processing adjustments, managing product locations Investigate and resolve inventory discrepancies, damages, or shortages promptly Generate inventory reports and provide visibility on stock levels, slow-moving items, and reorder points Invoicing & Documentation Create accurate, timely customer invoices using Inflow Inventory for outbound shipments to U.

S. customers Maintain organized records of invoices, shipping documents, and correspondence for audit readiness Coordinate with finance to reconcile invoiced amounts and resolve billing disputes Required: Minimum 2–4 years of experience in logistics, trade compliance, or supply chain coordination with direct exposure to Asia–Canada imports and Canada–USA exports Working knowledge of CBSA processes, HS tariff classification, CUSMA/USMCA rules of origin, and Canadian import/export regulations Hands-on experience filing or supporting duty drawback claims with CBSA Proficiency with Inflow Inventory or a comparable inventory management system Exceptional attention to detail and organizational skills Must hold Transportation of Dangerous Goods (TDG) certification Safety shoes/boots required; valid powered pallet jack (walkie) operator license required Must be legally authorized to work in Canada Excellent command of English Preferred: Post-secondary education in Supply Chain Management, International Business, Customs Administration, or related field CIFFA certificate, CSCMP designation, or other recognized trade/logistics credential Familiarity with CBSA’s CARM portal and Release Prior to Payment (RPP) program Experience with freight forwarders on FCL/LCL ocean shipments from Asia Contract details: 12-month contract, on-site in Burlington, Ontario, Monday through Friday.