Executive, General Practitioner Referral

GENERAL DESCRIPTION Marketing Liaison focused on GP’s network management. JOB DESCRIPTION GP’s Networking & Engagement Visits Data Analysis & Target Market Identification GP e-Referral System Monitoring & Reporting Team Leadership Other Responsibilities Actively participate in any new services or initiatives introduced by the organization to ensure smooth implementation and contribution to hospital growth.

Comply with all company policies, including health and safety policies, to maintain a safe and secure work environment. Ensure conformance to all relevant policies and procedures, including ISO standards (ISO 22000:2005, ISO 9001:2008, ISO 14001:2004), OHSAS 18001:2007, HALAL requirements, and the Malaysian Hospital Accreditation Standards.

Always Adhere to Standard Service Practice (SSP) guidelines to ensure quality service delivery and patient care. Ensure full compliance with all legal requirements related to hospital operations. Uphold and implement processes that support the rights of patients and their families during care, regardless of age, race, language, religion, or social status.

Adopt and practice the Patient Safety Goals as recommended by the World Alliance for Patient Safety (2008), contributing to continuous safety improvement measures. Perform any other duties as assigned by management to support the hospital’s operational and strategic goals. JOB REQUIREMENTS Education: Minimum: Degree in Marketing, Business Studies/Management, Mass Communication or any related discipline.

Experience Required: Minimum: At least 2- 5 years working experience, preferably in healthcare setting/environment. Personal attributes: Have interpersonal and communication skills. Critical thinking and problem-solving skills. Caring, honest, and responsible workers. Willingness to work on schedule hours, shift and weekends, public holidays and anytime called during an emergency.

Passionate and commitment to patient centered care and continuous quality improvement. High integrity, patience, and high attention to details.