Job description
We are the leading Tech Company in Europe , supporting digital innovation for over 45 years. We are committed to bringing digital technology into every business . How? By putting customers first and becoming the go-to partner for professionals, small, medium and large companies, offering customised solutions and services to optimise business processes, from HR and customer relations to e-invoicing and digital payments.
At PROFESSIONAL, we actively support the digital transformation of professional studios , with a specific focus on accountants and payroll consultants. We offer a wide range of integrated solutions designed to optimize every aspect of practice management, automate processes, reduce costs, and improve the quality of the services we provide to our clients.
We are constantly working to develop new features and integrate our solutions with the most innovative technologies to match the needs of an ever-changing market in the best possible way. We are looking for a Digital Sales Manager to lead a complex digital sales organization across three interconnected streams: Outbound Campaign-based Sales/inside Sales , Specialist/Collaborative Sales , and Digital Self-service Channels .
You will drive performance across telesales campaigns, specialist support to field sales, and online sales channels, ensuring efficiency, conversion, and continuous optimization. In this role, you will combine a strong analytical and data-driven mindset with managerial leadership, overseeing both internal teams and external partners within a highly performance-oriented environment.
In particular, you will: Lead a structured sales organization across multiple locations (Milan, Bologna, Tuscany). Directly manage a layer of team leaders (manager of managers) responsible for operational teams. Drive sales performance through outbound campaigns, managing the full funnel (contacts, conversion, productivity, ROI).
Oversee external vendors and telesales providers, ensuring efficiency, quality, and alignment with internal standards. Implement and monitor a data-driven sales model, leveraging KPIs, dashboards, and analytics to optimize performance. Strengthen a collaborative selling model, working closely with other sales channels to increase share of wallet.
Develop team capabilities, particularly among junior managers, bringing structure, discipline, and scalable processes. What skills are we looking for? Degree in Business, Economics, Engineering, or equivalent. 8–10 years of experience in sales management roles, preferably within: Digital sales / inside sales / telesales; Structured outbound campaign environments; B2B contexts with high-volume, fragmented customer bases (SMBs / prosumers).
Proven experience as a manager of managers, leading structured teams. Strong experience in sales funnel management, campaign performance, and conversion optimization. Advanced analytical capabilities and strong data-driven mindset: ability to define KPIs, analyze performance, identify patterns, and drive continuous improvement.
Experience managing external vendors and outsourced sales teams. Exposure to digital/self-service sales channels (e-commerce, online funnels) is a plus. Ability to work across different sales models: efficiency-driven outbound and collaborative selling. Fluent English and Italian. S kills are important, but they are not enough.
We seek individuals who, thanks to their growth mindset , view every challenge as an opportunity for growth and who embody the soft skills that set us apart, bringing our values to life . ENTREPRENEURSHIP - is the engine that drives us to excel, innovate and challenge ourselves for our own success and that of our company.
We are proactive, responsible and customer- centric, always ready to question the status quo and achieve extraordinary results. INNOVATION - is the guiding light that illuminates our path as we move through an environment full of different experiences, knowledge and perspectives. We are not afraid of making mistakes; we work in an environment that is fertile for the development of innovative solutions.
INCLUSION - is the sentiment that guides our relationships amongst individuals, each of whom has a different history and experience. We advocate for an inclusive work environment that values each person's unique characteristics. Got the skills and attitude we are looking for? Apply now quickly and easily and track your application on our portal!
What we offer
We believe that our relationship with people is built on trust, clarity of goals, and full autonomy in how to achieve them. This is what naturally shapes our way of working and everything that comes with it: from Light Friday — no work on Friday afternoons — to the benefits that reflect our approach. Total compensation: € 66.
000 – € 86.000 Including a variable component linked to performance. Full-time reference. Wellbeing Digital Wallet: from € 3.850 per year . A personal budget to support your wellbeing: travel, medical expenses, parental support, sports, and reimbursements for personal services such as childcare, caregiving, and more. Flexibility: we work in a hybrid model, with autonomy over when to come into the office.
For us, being on-site makes sense when it improves the way we work: you come in when collaboration with colleagues makes a difference, not for presence, but for effectiveness. Growth: we offer tailored learning paths and concrete development opportunities within a continuously evolving international group. Environment: we promote an inclusive workplace built on trust, collaboration, and the value of diverse perspectives.
Impact : every day we work to create value for people, businesses, and communities through digital technology.