In-station and On-platform Customer Service Associates

In-station and On-platform Customer Service Associates Starting rate: $27.80/hour

As a fully on‑site member of our Keolis MBTA Commuter Rail team, you’ll be on your feet in stations and on platforms, giving real‑time travel information, directing crowds, supporting during delays and special events, and keeping passengers moving safely in all types of weather. You’ll also handle fare questions, basic ticket sales support, and lost‑and‑found interactions alongside station and operations staff.