Job description
The Operations Manager is responsible for leading the day-to-day operations of multiple facility service accounts to ensure exceptional service delivery, client satisfaction, financial performance, and operational excellence. This role oversees workforce planning, labor management, budgeting, contract compliance, and employee development while serving as the primary operational liaison for assigned clients.
The ideal candidate is a hands-on leader with a strong background in janitorial operations, multi-site management, and customer relationship management. This individual is expected to drive operational efficiencies, maintain high-quality standards, and foster a culture centered on safety, accountability, and continuous improvement.
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