Store support executive

● Parcel Segregation: Open and segregate local and out-of-state parcels, handover products to respective departments, update drive sheet and maintain records. ● Inventory Management: Reference turnover and full stock product details in drive sheet.Follow up with stores and validate inventory records. ● Retail Point of Sale (RPOS) Management: Check for pending transfer orders (TOs) and clearances.

● Courier Performance Management: Check and follow up on store parcel courier delivery details. Prepare Courier Performance Report. ● Store Support : ○ Manage customer orders from warehouse to stores. Handle customer damage product exchange mails and follow up. ○ Process excess and short-received inventory reconciliation mails.

Clear missing, mismatched, or broken products and update records. ○ Send price change (MRP) and gram change mails to stores and follow up. ○ Handle barcode request process. ○ Manage new store transactions, transfers in, and format verification. ○ Handle stores' customer GST billing. ○ Coordinate with stores for general queries.

● Check and update store HQ backup. Communicate issues to the IT department. ● Monitor sample items sent to suppliers from warehouse inventory. Manage excess, short-received items from suppliers. ● Generate E-Way bills as required. ● Coordinate with suppliers for priority orders and jewellery-related matters.

Requirements

● High school diploma or equivalent; bachelor's degree preferred. ● Minimum of 1 years of experience in a similar role within a warehouse or retail environment. Experience in inventory management, or parcel handling, is highly preferred. ● Proficiency in Kannada, Hindi, and English language. ● Responding to emails and providing resolutions.

● Proficiency in computer operating systems and MS Office software, Google drive especially Excel. ● Good written and verbal communication skills ● Issues troubleshooting, settlements, clearances, record maintenance. ● Ability to work as part of a team and maintain quality of work